Pleasant Surprise: United Club Lounge LHR In Pictures
My pictures reviews are mostly snapshot reviews of lounges I visit during all my trips, that I do not specifically focus on doing full reviews for. Last month I flew United for the very first time to San Francisco. Good product, so and so service and rather poor food. It might actually be better to eat in the lounge before your flight just in case given the current catering situation onboard
Location & Access
United fly from Heathrow Terminal 2, where you have the Lufthansa Lounge used by other Star Alliance carriers.
You will have to walk a fair bit after security to get to the lounge, as it’s the other end of the Terminal (and closer to United gates anyway)
As this is a United Club Lounge ( as opposed to Flagship Lounges available only in specific United hubs) Business Class as well as Star Alliance Gold card holders flying in any cabin are able to access this lounge.
As a Star Gold member, you can take 1 guest with you as long as they are in the same flight as you. Note, however, as just a Business Class ticket holder, you cannot take any guests.
There is also a paid option, where entry is dependant on how busy the lounge is at the time. Full rules can be found here
United Club Lounge LHR
There is a reception where you are check through
after which you are led into the main open plan lounge area
It’s an interesting design and layout with seating and artefacts as if you are sitting amongst trees
There is some cleaver glass partitioning panels which creates different zones but doesn’t feel enclosed
There are 4 or 5 different types of seating that I could see and they were all fairly comfortable, with this perhaps being the best to work or relax in if you are travelling solo especially..
The seating were all arranged with power sockets in good reach and side consoles for either food or laptops/belongings
and then there is a small circular room on the other end which is somewhat more intimate..
There is also a large staffed bar where you can enjoy a drink overlooking the aprons and aircrafts coming and going..
United Club Lounge LHR Catering
As I was here in the morning, the catering centred around breakfast, with a buffet station in another circular room as you walk in and then turn behind again..
There were a decent selection of hot options that would make a full English breakfast..
And there were also continental breakfast options too..
Besides this, there are also a couple of refreshment stations in other side too..
United Club Lounge LHR Showers
The lounge has a decent sized restroom and several shower rooms which you can book ( when I enquired they were available immediately ) but I did not really need to use one.
United Club Lounge Overall Thoughts
While this is not United’s Flagship lounge, I was very pleasantly surprised by it, as I went in with very low expectations. It is better than some Club Lounges in the USA.
Catering options for breakfast was more than satisfactory and the fully stocked bar is handy if you like to start your journey with a drink too!
I don’t know if it was a particularly off week, but it was also very quite and thus had a much more relaxed vibe. Unlike the Delta SkyClub I visited on the same trip. My main hunch is that not all Business travellers were using the lounge, as our Polaris cabin out to San Francisco was completely full!